Terms of Service

The agreement between you and Ascend.

Last updated 1 October 2026

By using Ascend you agree to what follows. It is written to be read, not to be survived.

What Ascend is

Ascend is a daily practice for personal development: rituals, habit tracking, reflective writing, and an AI guide called Athena. It is a paid service: you try it for seven days first, and then you hold a plan or you do not.

What Ascend is not. It is not therapy, medical care, or mental-health treatment, and Athena is not a therapist, doctor, or crisis service. Nothing here diagnoses, treats, or prevents any condition. If you are struggling with your mental health, please speak to a qualified professional. If you are in immediate danger or thinking about harming yourself, contact your local emergency services, or call or text 988 in the US to reach the Suicide & Crisis Lifeline.

Ascend also does not give financial, legal, or medical advice. The Wealth pillar is a set of budgeting and planning tools, not financial advice, and no outcome is promised.

Your account

You must be at least 16 to use Ascend.
Give accurate details and keep your password to yourself. What happens under your account is your responsibility.
One account per person. Don't share logins or resell access.
Tell us promptly if you think someone else is in your account.

Paying

Sovereign is a subscription, billed monthly or annually in advance through Stripe. Prices are shown before you buy.
Every new account starts with a 7-day free trial. A card is required to begin it, and nothing is charged until the trial ends. Cancel before then and you are not charged. If you do not cancel, your card is charged the price shown when you started, on the day the trial ends, and then each month or year until you cancel. We e-mail you three days before the trial ends, with the date and the amount. A trial is offered once per account.
Subscriptions renew automatically until cancelled. Cancel any time from Settings → Manage Billing; you keep access to the end of the period you have already paid for.
Fees are non-refundable except where the law requires otherwise — but if something has gone genuinely wrong, write to us. We would rather sort it out than stand on this clause.
If a payment fails we will try again and write to you. After repeated failures your access is paused; your data is not deleted, and you can resume by choosing a plan again.
Without a plan — because the trial ended, you cancelled, or payment failed — your account and everything you wrote are kept, and are not deleted for that reason. You cannot use the app or Athena until you hold a plan again. You can ask us for your data, or delete your account, at any time.
We may change prices, with notice, and never mid-term for a period you have already paid for.

Deleting your account does not cancel your subscription. Cancel billing first, then delete, or your card may keep being charged after the account is gone.

Athena, and what she says

Athena is generated by large language models. She can be wrong, and she can be confidently wrong. Treat what she says as a prompt for your own thinking, not as instruction — and never as professional advice. Usage limits apply per plan and are stated in the app.

Don't use Athena to generate anything illegal, abusive, or designed to harm someone. We may suspend accounts that do.

What you write stays yours

Your journals, reflections and check-ins are yours. You grant us only the permission needed to run the service — to store your writing, show it back to you, and pass the necessary parts to the AI providers who generate Athena's replies, as described in the Privacy Policy.

We do not claim ownership of your writing, we do not publish it, and we do not use it to train AI models.

If you post a win to a shared space, you are choosing to show it to other members there.

What belongs to us

The app, its design, its written content and the Ascend name remain ours. Personal use of the service is fine; copying or reselling it is not.

Fair use

Don't attempt to break, overload, scrape or reverse-engineer the service, don't try to reach other members' data, and don't get around plan limits. Any of these may end your access.

Availability

We aim to keep Ascend running, but we do not promise uninterrupted service. Features may change, and features may be withdrawn — when that happens to something you are paying for, we will say so plainly rather than let it quietly stop working.

Ending it

You can stop at any time: cancel your subscription, delete your account, or simply stop using it. We may suspend or close an account that breaks these terms, and where it is reasonable to do so we will tell you why first.

Liability

Ascend is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited to what you paid us in the twelve months before the claim. Nothing here limits liability that cannot lawfully be limited — including for death or personal injury caused by negligence, or for fraud.

Changes

We may update these terms. Material changes will be announced in the app before they take effect. Continuing to use Ascend afterwards means accepting them.

Law

These terms are governed by the laws of the State of Texas, United States, and disputes belong to its courts — except where consumer law in your own country gives you the right to bring a claim locally, which it may.

Reaching us

Write to hello@asyouascend.com.